Tuesday, April 14, 2009

When was the last time you….?

My question to you today is this – when was the last time you really listened to someone? It could be your spouse, parents, children or even friends. I know you’re sitting there thinking, I listen to people all day long. But the kind of listening I’m talking about is giving your full attention to them; not texting someone, watching tv or already thinking of your response.

By now you are probably wondering where I’m going with this question. Everyday we are hit with the numbers of pre foreclosures and layoffs that we forget that these numbers are real people. What I would like the customers of Default Research to do is, when they contact the names on the notice of default lists, to try to really listen to what these people need. Ask about them and find out how they came to be on these lists and what they need to help them out of their situation. Try to remember some of them came to be here through no fault of their own. As I stated in my previous article, try to put yourself on the other side of line when talking with them.

We here at Default Research try to listen to our customers concerns also, which is why we are always trying to improve our product. Feel free to contact us with your suggestions or ideas to help us make your job easier and we will listen to you!

Check back again for the next When was the last time you… ? article.

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